Episode 2 – NRP customers: no longer just commuters?

Fiona Thomson (Category Manager, Network Rail), Guy Bates (Head of Freight Development, Network Rail) and Suzanne Donnelly (Director, Customer and Revenue Growth, GBRTT) join podcaster Ed Palmer for a chat about delivering for our customers.

We also hear an insightful external view from Angus Thirwell (CEO and Co-Founder, Hotel Chocolat) who talks us through his experience as our customer, and how Hotel Chocolat continue to keep customers engaged with the brand.