Retail Focus 5/16/21 – How Loyalty Programs Shape C-Store Real Estate; Simon Provides JCP Update

Our interview guest is Mike Welsh, the Chief Creative Officer at Mobiquity. He rejoins the show to discuss developments in app-based loyalty programs over the last year, as well as how these loyalty programs are forcing convenience stores to rethink their brick and mortar layout. In news, Layton joins the show to discuss Simon’s update on progress at JC Penney and a new program at CBRE designed to review the best use for U.S. malls.