Fireground Strategies: Inside the FDNY: Dispatchers’ Role in Saving Lives

Join Fireground Strategies with Jim Duffy as he hosts Rob DeMarr, Fire Department of New York dispatch supervisor, for a deep dive into the critical role dispatchers play in fire-and-rescue operations. 

 

From handling 911 calls to coordinating emergency responses, this episode reveals behind-the-scenes strategies that keep first responders and civilians safe. Gain insights into the following topics:

·                     How communication shapes life-saving decisions.

·                     The evolution of dispatch technology.

·                     The challenges of serving one of the busiest cities in the world. 

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Listen to learn more.