Prof Jess Vanderlelie, Deputy Vice Chancellor Students, LaTrobe University

Deputy Vice Chancellor (Students) at La Trobe University, Jess Vanderlelie, speaks about trying to truly deliver personalisation at scale with the deep connection students require, investing in staff connection, rocky roads in first year, and transition pedagogy as a driver over the past decade.

Jess and Jack reflect on Jess' personal drive for teaching and learning, why recognition of high-quality teaching is more important than ever post-2020, and ponder what the HE sector needs to get back to continue delivering exceptional experiences for both staff and students.