Navigating Complex Interpersonal Dynamics, by Jonathan H. Westover PhD

Abstract: This article explores the challenging yet common workplace reality of dealing with manipulative individuals. Drawing from research on dark triad personality traits, it defines manipulation as deliberately controlling others through deception or coercion for personal gain. The text outlines typical manipulative behaviors—including lying, playing victim, insincere flattery, creating division, and intimidation—while acknowledging various underlying causes from personality disorders to insecurity. The article then provides practical, evidence-based strategies for managing these difficult relationships: setting clear boundaries, diffusing manipulative tactics through calm and fact-based responses, strengthening team cohesion to prevent divisiveness, and maintaining compassionate professionalism throughout. Through real-world examples across different industries, the article demonstrates how leaders can minimize the negative impact of manipulation while fostering healthier workplace dynamics, ultimately showing that with strategic vigilance and dignified approaches, manipulation need not undermine organizational functioning.