The power of the MDT in making sense of client disengagement

This week's episode looks at sense-making in Personal Injury client work, and ways to do that:

• legislative, emotional and dynamic aspects of sense-making
• grief models that can frame the client's emotional presentation
• how grief is a barrier to rehabilitation
• how our relationship with our clients is a variable in sense-making
• that our boundaries matter
• and that advocating for our clients opens up systemic sense-making