OA 293: A Conversation with a BPO Workers’ Union leader

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.com/293

 

BPO Industry Employees' Network

Derek Gallimore interviews Mylene Cabalona, elected president of BPO Industry Employees' Network (BIEN). BIEN focuses on the current labor issues faced by BPO employees in the country.

Mylene talks about the situation of the workers in the BPO industry during the pandemic. She shares insights on the workers affected by "no work, no pay" schemes and floating status by their companies, how the Government should help these workers, and the future of work in BPO over the threat of automation.  

 

References:

BPO Industry Employees' Network

BIEN Pilipinas Facebook page

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Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals.

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About Derek Gallimore

Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years.

Outsourcing is one of the biggest game-changing opportunities presenting both business, and the world today! Derek is passionate about spreading this message and encourages as many people to properly investigate the possibilities.

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