The new rules of patient engagement

Guy Deeming talks to Richard Scarborough about how consultations have changed as the recent pandemic has accelerated the speed in which we transition into virtual consultations.

Guy talks about how to adapt to new ways of working and changing standard operating procedures to meet patients needs.

What you’ll hear:

• How to transition to a more digital business model
• Positive patient, community and branding perception
• How online services assist patient needs and safety
• How has the quality of service and engagement changed with virtual consultations

Who should listen:

• Practice Owners and Managers
• Anyone who leads a team.

Recorded on 1st July 2020