Episode 2: Innovative Approaches for Continuous Quality Improvement and Quality Assurance_01
i3 - Imagine.Ideate.Innovate

Episode 2: Innovative Approaches for Continuous Quality Improvement and Quality Assurance_01

2023-02-13
In this episode of our i3 podcast Dr. Suzanne Sutphin discusses the importance of ‘innovation’ as it pertains to her work in Quality Assurance and Continuous Quality Improvement.  Dr. Sutphin discusses how she’s used innovative approaches as the Director of QA and CQI at the South Carolina Department of Social Services in hopes of helping others use similar methods to improve their work in human services through examples that she provides.  She also discusses the following:  the use of data to drive in...
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