04.06.21 How to FIRE Problem Customers

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Today's Show Highlights:

How to FIRE Problem Customers


What Exactly Is A Problem Customer?




Who Decides When A Customer Falls
 Into the Problem Customer Category?




Determine the Problem and Try to Resolve It




How To "Fire" A Customer


The Last Word on Problem Customers



New Small Business Podcasts every Tues and Thursday on Facebook and YouTube at 10am Mountain Time.

Tom and Shane are live on the air every Saturday 8am to 11am Mountain Time at KMMSAM.COM.  

For the video of this podcast - Click Here — And while you're there, please subscribe to our YouTube channel.