In this episode of The Innovantage Podcast, host Max dives into the future of digital customer experience with a special guest — Tomer Azenkot, CEO of Vee24. Drawing from his deep expertise in blending AI-driven automation with human-led interactions, Tomer explains why a balanced approach is key to truly delighting customers and forging lasting relationships online.
Why Listen?
Tomer reveals real-world success stories, common mistakes companies make, and why “customer-first” often fails in practice without the right execution strategy.
Key Insights?
➡️ Transform your digital customer journey with the right mix of AI and human engagement.
➡️ Avoid the biggest pitfalls in chatbot implementation and automation overload.
➡️ Drive real connections that boost brand loyalty, even in a world of increasing automation.
➡️ Identify the emerging trends in customer experience that businesses can’t afford to ignore.
➡️ Future-proof your strategy to stay competitive in an AI-driven marketplace.
Connect with Our Guest LinkedIn:
🔗 Tomer Azenkot: https://www.linkedin.com/in/tomerazenkot/
Connect with Max (Host)
LinkedIn: https://www.linkedin.com/in/maxim-golikov/
Listen Now & Stay Ahead of AI Investment Trends Spotify: https://open.spotify.com/show/19M3HKc1pbeTkYcOeOkJc0?si=aab60a9ec2864ba2
Apple Podcasts: https://podcasts.apple.com/pl/podcast/innovantage-podcast/id1749330437
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