Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
Mark Hamel on "Lean Math" and People, Too
Skip Steward on Deming, Wheeler, Metrics, and More
Karen Martin on "Clarity First" and More
Marcus Hammarberg, How Lean & Kanban...
Patricia Morrill, “The Perils of Uncoordinated Care”
Jamie Flinchbaugh Interviews Mark Graban
Bob Maurer, Ph.D. on "Mastering Fear"
Skip Steward & Brandon Brown, on TWI & Kata in Healthc
Audiobook Excerpt of "Measures of Success"
Jeff Hunter on "Patient-Centered Strategy"
Jess Orr, Lessons from Toyota and Beyond
Steve Shortell, The Impact of Lean on Healthcare - Center for Lean Engagement and Research (CLEAR)
David Meier, A Toyota Guy on Making Bourbon with a Continuous Improvement Flavor
Mike Grogan, Personal Lean and Lessons Learned
Andre DeMerchant, "You Can't Cut Your Way to Success"
Mark Valenti, Motivational Interviewing
Mark Graban, "The Toyota Way" in Healthcare
David Meier, Lessons and Wisdom from Toyota
Craig Deao, Effectively Engaging Employees
Katie Anderson on Japan: Standard Work, Customers, and