Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film “To Err is Human,” a documentary about the incredibly important issue of patient safety. The film shares a title with the groundbreaking 1999 report from the Institute of Medicine.
The film is available on as a digital download (through iTunes and other platforms) and a Blu-ray or DVD (through Amazon) and there also screenings taking place around the country (and you can arrange one at your organization).
In our conversation, Mike and I talk about the scale and breadth of patient safety problems, some of the systemic causes, and some of the solutions that are being tried and used in healthcare. The term “Lean” is not a part of the film, but Mike said he's become aware of the alignment between Lean and systemic patient safety improvement, but there are limitations to what could be put into a 77-minute film. But, there are common themes including not blaming “bad apples” and improving the way care is delivered in a systematic way.
I had the opportunity to watch the film before the interview — it's very powerful and well produced. I hope you'll check out the film, whether you are a patient or a healthcare professional (or leader). It's important that we help the public understand that patient safety can't be taken for granted… and it's important that hospitals step up their efforts on this front.
Luke Szymer on Agile, Testing Hypotheses, and Process Behavior Charts
Alan Robinson on Continuous Improvement for All and Practical Innovation in Government
Torbjorn Netland, PhD on Company Production Systems, Lean & Technology, and More
Lisa Yerian, MD on the Cleveland Clinic’s Improvement Journey and How Lean Got Them Through COVID
Rich Sheridan, CEO of Menlo Innovations, on Eliminating Fear and Increasing Joy in Work
Just the Lean Talk 2 -- Mark Graban & Jamie Flinchbaugh Discuss Lean Supply Chains
Skip the Lean 101 Training? Mark Graban and Jamie Flinchbaugh
Lauren Hisey on Bridging the Gap Between People, Process, and Technology
Sumitra Vig on Lean & Quality: First Time Right or Next Time Right?
Michael Parent on ”The Lean Innovation Cycle” -- Human-Centered Design and More
Michele Smith on Winning the People Side of Lean Transformation
Nicole Tschierske: Lean Reduces Stress and Burnout in the Workplace
Crystal Davis on Courageous Leadership and Pandemic Supply Chains
Dan Pink’s Favorite Mistake -- and the Power of Regret
John Dues on Continual Improvement, Deming, and Process Behavior Charts in Education
Interview with Bella Englebach on The Edges of Lean and More
Prof. Elliott Weiss on Steph Curry Tweaking His 3-Point Shot and Not Reacting to Noise in Other Settings
Steel Toes and Stilettos, an Interview with Kathy Miller and Shannon Karels
Retired RAF Pilot Peter Docker, on Leadership From the Jumpseat
Cindy Young, PhD on Knowledge Management and Lean