How CIE Tours Builds New Itineraries from Guest Feedback

Stephen Cotter, managing director of CIE Tours, and Rosanne Zusman, chief commercial officer for the company, talk with Alan Fine of Insider Travel Report about customer-driven product development, new light-active walking and hiking tours in Ireland. They also discuss CIE's expansion in Italy and Spain, the company’s all-inclusive value and small-group approach. For more information, visit www.cietours.com.

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