Reliability Matters Episode 7 - A Conversation with ITM Consulting’s Phil Zarrow and Jim Hall

Mike Konrad has known Phil Zarrow and Jim Hall for many years. Phil, Jim, and what they describe as their brothers, operate ITM Consulting, a consulting and advisory firm for the electronics assembly. Phil and Jim also produce a question-and-answer program, answering technical assembly-related questions in an equally valuable and humorous manner. As you will hear, Phil and Jim, while taking their customer’s problems seriously, don’t take themselves too seriously, which is one of the things Mike loves about them.