Criticaleye Asia Podcast - Leading Business Transformation Through Innovation (ft. Tian Beng Ng, Group CEO of Certis)

Episode 29: Criticaleye Asia Podcast – Leading Business Transformation Through Innovation

In this episode, Michael Crumpton, General Manager Asia at Criticaleye, speaks with Tian Beng Ng, President and Group CEO at Certis, about what it takes to lead large, complex organisations through transformation in an era of rapid technological change.

Drawing on his experience leading mission-critical operations across Asia, Tian Beng shares how technology has become a core driver of business strategy, not just an enabler. The conversation explores how leaders can harness AI, data, automation and robotics while maintaining operational stability, aligning teams and strengthening culture.

Discussion points include:

• Why technology must sit at the heart of modern business transformation

• Balancing innovation with stability in mission-critical environments

• Leading people through change with clarity, trust and purpose

• The role of culture, communication and leadership alignment during transformation

• How CEOs can build momentum and resilience in times of uncertainty