Mark Lillycrop from itSMF is 'Mr ITSM24' but also combines his busy day job with a very different role..... Also, find out what ITSM24 has in store for you this year and how upcoming ITSM professionals can benefit from itSMF membership. Powered by www.pinkelephant.co.uk. Find out more about itSMF at: www.itsmf.co.uk
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