Dominic Sale, Managing Director at Code and Theory for Public Sector and Deputy Chief Information Officer of the United States joins the show to discuss the current state of government modernization and the critical need to reimagine public service delivery. We also deliberate on what government’s ultimate metric should be, and how experience, efficiency, and transparency are all levers to get there. Finally, we explore the barriers holding back innovation and the opportunity this moment in time presents to create a more agile, digital-first government.