Dr. Michelle Teaches Strategy
CSM secrets Of Influential Customer Success leaders

Dr. Michelle Teaches Strategy

2023-08-05
In this episode on Strategy, Dr.Michelle talks about one of the newest and evolving topics at the C-suite, which is Strategy. Traditionally, strategy has been defined to be something: a) That helps an organization retain its market share b) Prevent competition from capturing its market share. However, strategy is much more. It is culture, it is product, it is product evaluation, competitive analysis and much more. It is an entire framework for growth and goes beyond just revenue. Listen to this...
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