S9E6: Does HR have a TRUST Problem? (with guest Fiona Passantino)

One of the HR functions is to care for the employee's welfare, and some would say that it's the most critical function. Given the impact of engaged employees on the organization's success, you couldn't argue with that. However, a 2022 Crucial Learning survey showed that 75% of employees don't trust that their HR leader cares about their needs. Only 9% felt that their HR leader would advocate for them, and 47% didn't feel safe confiding in or getting assistance from the HR leader. The HR professional is ideally positioned to build trust in the organization, but they can't do that if they are not first trusted by the people they should be helping.

This episode is a conversation with Fiona Passantino, a former HR professional, and a current speaker, blogger, author, and generally an expert on employee engagement, workplace culture, and internal communications. We discuss why HR is not trusted as much as it should be, what are the symptoms of HR not being trusted, and what they can do to be trusted.