Common Mistakes Made Managing People and How To Fix Them

APQC’s Michael Cappelli interviews his colleague Elissa Tucker about the people challenges that get in the way of productivity and quality improvement. Tucker shares the people challenges that she frequently hears about in her work as APQC’s human capital management research program manager, common misconceptions about managing people, and her favorite blogs, Twitter feeds, and newsletters on the topic of people management and leadership.

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