Practical AI Use Cases in Social Housing

After the Grenfell Tower tragedy and during a time when the cost of living is skyrocketing, it's become important for organisations that provide homes to help both their customers and workers more. But the big question is, can artificial intelligence (AI), like Microsoft's Copilot, really be the answer that some people think it is?

AI and other tools that automate tasks promise to eliminate repetitive work, handle large numbers of requests for repairs, and answer questions faster. But what can AI do right now, especially when housing organisations have so many other important things to deal with?

🎟️ Why Attend?
In this episode of the Digital Lounge podcast, we're going to talk straight about what AI can really do and the common problems that many housing providers face. The panel of housing sector experts will share how AI can be used in real situations. They'll also talk about a big issue that stops a lot of people from getting the most out of AI: bad data management.
AI is becoming more and more important and will play a big role in helping the housing sector keep going strong. Our experts will talk about how every organisation that provides housing can make a plan that includes AI and prepares them for the future.

🎤 Special Guests:
Oliver Sinclair, Crimson's Principal Consultant, joins us for this live episode. Ollie is a seasoned technical advisor, helping housing associations and home builders improve customer experience with seamless Dynamics 365 and Power Platform implementations.

Ciara McMillan MBA joins Ollie. Ciara is a well-known face within the Housing Community and a Non-Executive Director and Chair of the Customer Insight Committee at Futures Housing Group. She helps customers in the housing sector maximise their investment in Microsoft technologies, driving intelligent customer and colleague experiences.