How One Mistake Crashed 60 Dental Offices (ft. Reuben Kamp of Darkhorse Tech)

Last episode, we sat down with Carrie and Tessa from Dental Insurance Services to talk about how insurance saved us when we got hacked. But what actually causes these attacks? And how do you prevent them in the first place?

This week, we’re keeping the “we got hacked” theme alive and bringing on Reuben Kamp, founder of Darkhorse Tech and our go-to IT expert, to walk us through exactly how dental practices get hacked—and what you can do right now to avoid it.

We cover:

• How our practice got hacked (and why it spread to 60 others)

• What our IT company should have done

• Cloud-based vs. local server: Which is safer?

• How remote tools like ScreenConnect can be dangerous

• Why your Keurig might be your cybersecurity weak point

• What a proper backup actually looks like

• The role AI plays in phishing attacks (and defense)

• How a bad IT setup can wipe out your entire practice

If you own, run, or work in a dental office—this is required listening. One click could shut you down for months… unless you know what to look for.

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