Scheduling Your Sales Team Based on Retail Sales | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

Hey, today is a quick tip about scheduling. I just think it's really important that instead of you scheduling whoever is available on certain days, that you award hours on their ability to make sales. Doesn't mean that they're been with you a long time or a short time, can they do more? Here's a simple test. Can they juggle multiple shoppers while you're on the sales floor? If they can, they are much more valuable to you than the one person that knows all of the ins and outs of a product because what happens is that one person can only affect one sale maybe in 15 minutes, whereas somebody can juggle sales might be able to affect three or four or five sales in 15 minutes, and that's what grows your retail sales. So award your hours on the ability to juggle customers, not just their ability to work a schedule or their product knowledge.

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