Working together to improve quality: Liberating structures in action with special guest Keith McCandless

2025-05-20

Did you know that the way we interact within healthcare systems can significantly impact outcomes? In our latest episode of the Walk and Talk Improvement podcast, we speak with Keith McCandless, co-developer of Liberating Structures and author. In our conversation, Keith sheds light on how patterns of relationships shape problem-solving and shares examples of his extensive experience working with healthcare settings. We learn how through the use of "liberating structures," we can foster better communication, collaboration and insight. This ep...

Did you know that the way we interact within healthcare systems can significantly impact outcomes?

In our latest episode of the Walk and Talk Improvement podcast, we speak with Keith McCandless, co-developer of Liberating Structures and author. In our conversation, Keith sheds light on how patterns of relationships shape problem-solving and shares examples of his extensive experience working with healthcare settings. We learn how through the use of "liberating structures," we can foster better communication, collaboration and insight.

This episode is packed with practical advice and inspiring stories that can transform how we approach quality and patient safety in healthcare. Whatever your role, there's something valuable for everyone.

We hope you enjoy our latest Walk and Talk Improvement Podcast: Working together to improve quality: Liberating structures in action with special guest Keith McCandless

Please share your thoughts about this episode by emailing us on qps.connect@hse.ie.

Hosted by: Juanita Guidera, National Quality and Patient Safety, Health Service Executive

Produced by: Juanita Guidera, National Quality and Patient Safety, HSE and GKMedia.ie

Keith McCandless

Keith is co-developer of Liberating Structures and co-author of the book The Surprising Power of Liberating Structures – Simple Rules to Unleash a Culture of Innovation (2014). Keith operates a global consulting practice focused on strategy development, creative adaptability, and including all voices in shaping next steps. He calls himself a structured improvisationalist.

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