What’s the Experience You Get Today on Holland America’s Nieuw Amsterdam

Mark Pells, hotel general manager on Holland America’s Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report aboutpo how things have changed for him and his crew so the guest experience can remain much the same on the ship and at all the ports of call, including Juneau, Glacier Bay, Icy Strait, Sitka and Ketchikan. For more information, visit www.hollandamerica.com.

If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube.