In this episode of the MatchRelevant Podcast, we dive deep into the world of AI innovation with Ofer Ronen, the founder and CEO of Tomato AI. Ofer is no stranger to building and selling successful tech companies, with three previous ventures acquired by industry giants like Google and IAC. Now, he's back with another game-changing solution: Tomato AI.
Tomato AI focuses on solving a critical challenge for offshore call centers and Business Process Outsourcing (BPO) companies. By using advanced AI technology, Tomato AI softens the accents of offshore agents in real-time as they interact with customers. This results in clearer communication, higher customer satisfaction, and improved trust between agents and customers.