Live talk: social media - BS or value?

Jon hits the TechEd Expert lounge floor in 2013 for his annual freewheeling "live without a script" talk on whether social media is BS - or has actual value for ERP/SAP professionals. Special guests include Joshua Fletcher, Karin Tillotson and Phil Loewen. WARNING: NSFW starting at 10 minute mark (PG-13). Yes, you can get Busting the Omnichannel on iTunes.