Wanted: Skills Not Degrees, AI for Customer Service, Help with Health Insurance
THRIVE, a Paychex Business Podcast

Wanted: Skills Not Degrees, AI for Customer Service, Help with Health Insurance

2024-08-15
At least one-third of business owners have widened their job search, according to a recent survey. These companies no longer require a bachelor’s degree for certain jobs, looking more so at the skills the applicants possess to do the role. Gene Marks says smart is smart and there are advantages to eliminating degree requirements. He also dives into the pros and cons of AI in handling some customer service tasks, and why health insurance rate hikes should have businesses preparing for 2025. Listen to the p...
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