The Hidden Cost Of Poor Communication: Are You Scaring Off Clients?- MDL episode 275
Million Dollar Landscaper Podcast

The Hidden Cost Of Poor Communication: Are You Scaring Off Clients?- MDL episode 275

2023-11-03
The negative impact of ineffective communication during the estimating process is often under-emphasized. Miscommunication, misunderstandings, and poor client interactions can not only damage our company's reputation but also lead to the loss of valuable clients. The estimation phase of a project is often a potential client's first interaction with our business, and the importance of a good first impression is HUGE. Prioritizing effective and professional communication will enhance our estimating process and, in turn, foster stronger client connections. In this weeks episode, Scott recounts to Kati an experience he recently had with three companies he approached to get estimates for a project. 
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