152 Five Key Elements for Creating Customer Loyalty in Your Business with Elizabeth Dixon

152. Five Keys to Creating Customer Loyalty in Your Business with Elizabeth Dixon

 

"Honor one another above yourselves." Romans 12:10b (NIV)

 

Questions and Topics We Discuss:

1. Why is it vitally important to improve our customer experience, whether we are a mom-preneur, small business owner, or corporate employee?

2. What are the five elements for exceptional customer experience?

3. How do we actually do these?

 

Elizabeth Dixon’s most valuable roles are wife to her best friend, John, and mom to her 7 year old son, David, and 6 year old daughter, Ansley.  

 

With her talents as a business leader, strategist and speaker, Elizabeth currently leads Service & Hospitality strategy for Chick-fil-A, speaks across the country on topics of personal and business development, and she has founded, operated and sold several small businesses as well as actively coaches emerging entrepreneurs toward success in achieving their business goals.

 

Elizabeth has a B.S. from Liberty University and certifications in strategy and leadership from Emory University and Harvard University.

 

She is a student of cooking, an aspiring composter, a want to be gardener, a vigorous reader, an average backyard soccer player and an adventure enthusiast. 

 

Connect with Elizabeth on LinkedIn or Instagram @elizabethdixonspeaks

 

Elizabeth Dixon's Website

 

Thank You to Our Sponsor: Midwest Food Bank

 

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Gospel Scripture: (all NIV)

 

Romans 3:23 “for all have sinned and fall short of the glory of God,”

 

Romans 3:24 “and are justified freely by his grace through the redemption that came by Christ Jesus.”

 

Romans 3:25 (a) “God presented him as a sacrifice of atonement, through faith in his blood.” 

 

Hebrews 9:22 (b) “without the shedding of blood there is no forgiveness.” 

 

Romans 5:8 “But God demonstrates his own love for us in this: While we were still sinners, Christ died for us.” 

 

Romans 5:11 “Not only is this so, but we also rejoice in God through our Lord Jesus Christ, through whom we have now received reconciliation.” 

 

John 3:16 “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.”

 

Romans 10:9 “That if you confess with your mouth, “Jesus is Lord,” and believe in your heart that God raised him from the dead, you will be saved.” 

 

Luke 15:10 says “In the same way, I tell you, there is rejoicing in the presence of the angels of God over one sinner who repents.”

 

Romans 8:1 “Therefore, there is now no condemnation for those who are in Christ Jesus”

 

Ephesians 1:13–14 “And you also were included in Christ when you heard the word of truth, the gospel of your salvation. Having believed, you were marked in him with a seal, the promised Holy Spirit, who is a deposit guaranteeing our inheritance until the redemption of those who are God’s possession- to the praise of his glory.”

 

Ephesians 1:15–23 “For this reason, ever since I heard about your faith in the Lord Jesus and your love for all the saints, I have not stopped giving thanks for you, remembering you in my prayers. I keep asking that the God of our Lord Jesus Christ, the glorious Father, may give you the spirit of wisdom and revelation, so that you may know him better. I pray also that the eyes of your heart may be enlightened in order that you may know the hope to which he has called you, the riches of his glorious inheritance in the saints, and his incomparably great power for us who believe. That power is like the working of his mighty strength, which he exerted in Christ when he raised him from the dead and seated him at his right hand in the heavenly realms, far above all rule and authority, power and dominion, and every title that can be given, not only in the present age but also in the one to come. And God placed all things under his feet and appointed him to be head over everything for the church, which is his body, the fullness of him who fills everything in every way.”

 

Ephesians 2:8–10 “For it is by grace you have been saved, through faith – and this not from yourselves, it is the gift of God – not by works, so that no one can boast. For we are God‘s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.“