Electively scheduled surgeries and procedures (ESS) in the COVID-19 era: patient engagement needed

As health care organizations adjust to the vagaries of the COVID-19 pandemic, and the new normal it represents, they are beginning to consider resuming elective surgeries. Winning back patient confidence is a key to this process. This episode focuses on engaging patients when resuming electively scheduled surgeries and procedures.

 

Guest speaker:

Joseph Geskey, DO, MBA, MS-PopH

Principal

Data Science and Member Insights

Vizient

 

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources

Vizient

 

Show Notes:

[01:03] Looking at resuming elective procedures

[02:28] Importance of gaining or re-gaining patient trust

[03:43] Resuming elective procedures effectively and safely

[06:22] Communicating the limitations of testing and surveillance

[09:47] Techniques for effective communication with patients

[11:25] Shared decision-making (SDM)

[09:42] Factors to consider when communicating with patients and families

[17:32] Patient and Family Advisory Councils (PFACs)

 

Links | Resources:

Vizient’s Guidance for Resumption and Management of Electively Scheduled Surgery and Procedures in the COVID-19 Era (White Paper): Click here

Restarting elective surgery in the COVID-19 era (Dr. Joe Geskey, Medical Economics): Click here

Ten Considerations for Resuming Elective Surgery: Click here

State Guidance on Elective Surgeries: Click here

Vizient’s clinical workforce well-being playbook: Click here

 

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