This episode focuses on the current state of affairs in working with IRS Collections and Enforcement. The issues with the IRS customer service are making it difficult to represent clients. As I focused on last episode, there are delays in CAF Unit processing of Form 2848 power of attorney forms. There are still long delays with speaking with someone over the phone at the IRS to resolve issues. Additionally, the Taxpayer Advocate Service has high workloads that make it difficult to find assistance there.
The IRS does not seem to have received the memo with regard to those issues because clients are still receiving notices from the IRS about balances due with threats of levies or liens. Unfortunately, practitioners and taxpayers have trouble communicating with the IRS about those notices.
To be positive, the IRS reports they are back to normal processing time for receiving mail. There are no communication problems with IRS Counsel and Tax Court so several of my cases came to resolution. The IRS is also taking good steps with their new IRS University and new Chief Taxpayer Experience Officer Ken Corbin toward improving customer service.
Referenced it today’s episode:
https://taxrepllc.com/tax-rep-network-podcast-episode-91-irs-enforcement-in-2021-a-conversation-with-darren-guillot/
https://www.irs.gov/newsroom/irs-creates-new-chief-taxpayer-experience-officer-position-ken-corbin-to-lead-new-focus-to-improve-service-to-taxpayers
Episode 21.5: Effectively Representing Your Client Before the IRS Cyber Monday Sale
Episode 21: IRS Forms & Publications, Part 4
Episode 20: News Update
Episode 19: IRS Forms & Publications, Pt. 3 - Tax Controversies
Episode 18: IRS Forms and Publications Part 2 - Cancellation of Debt Income
Episode 17: IRS Forms and Publications Part 1
Episode 16: IRS Resources
Episode 15: Tax Court Litigation
Episode 14: Tax Court Before the Trial
Episode 13: Supporting Documents for Audits
Episode 12: The Qualifying Child and the Qualifying Relative
Episode 11: American Bar Association Resources
Episode 10: Identity Theft
Episode 9: Currently Not Collectible, Pt. 2 (of 2)
Episode 8: Currently Not Collectible, Pt. 1 (of 2)
Episode 7: IRS Kansas City Campus Tour
Episode 6: Paycheck Checkup
Episode 5: Introduction to Small Business Taxes
Episode 4: Capital Hill Roundup
Episode 3.5: LITC 20th Anniversary
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