This episode focuses on the current state of affairs in working with IRS Collections and Enforcement. The issues with the IRS customer service are making it difficult to represent clients. As I focused on last episode, there are delays in CAF Unit processing of Form 2848 power of attorney forms. There are still long delays with speaking with someone over the phone at the IRS to resolve issues. Additionally, the Taxpayer Advocate Service has high workloads that make it difficult to find assistance there.
The IRS does not seem to have received the memo with regard to those issues because clients are still receiving notices from the IRS about balances due with threats of levies or liens. Unfortunately, practitioners and taxpayers have trouble communicating with the IRS about those notices.
To be positive, the IRS reports they are back to normal processing time for receiving mail. There are no communication problems with IRS Counsel and Tax Court so several of my cases came to resolution. The IRS is also taking good steps with their new IRS University and new Chief Taxpayer Experience Officer Ken Corbin toward improving customer service.
Referenced it today’s episode:
https://taxrepllc.com/tax-rep-network-podcast-episode-91-irs-enforcement-in-2021-a-conversation-with-darren-guillot/
https://www.irs.gov/newsroom/irs-creates-new-chief-taxpayer-experience-officer-position-ken-corbin-to-lead-new-focus-to-improve-service-to-taxpayers
Episode 60: Interviewed by Shanna McCormack
Episode 59: Revenue Officer Training
Episode 58.5: Interview with Shanna McCormack
Episode 58: Late Filing
Episode 57: Tax Protesters
Episode 56: Nina Olson and the Taxpayer Advocate Service
Episode 55: Financial Disability
Episode 54: The Taxpayer Advocacy Panel and Tax News
Episode 53: Security Barriers for Practitioners
Episode 52: First Year Retrospective
Episode 51: Taxpayer First Act (HR 3151)
Episode 50: Collection Due Process Panel at ABA May Meeting
Episode 49: Tax Court Settlement Days
Episode 48: Tax Court at the 2019 ABA Section of Taxation May Meeting
Episode 47: IRS Commissioner Rettig at the ABA May Tax Meeting
Episode 46: 2019 ABA Tax Section May Meeting Followup
Episode 45: 2019 ABA Tax Section May Meeting
Episode 44: Liens and Levies, Part Two - Levies
Episode 43: Liens and Levies, Part One - Liens
Episode 42: Recent IRS Events in Missouri
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