This episode focuses on the current state of affairs in working with IRS Collections and Enforcement. The issues with the IRS customer service are making it difficult to represent clients. As I focused on last episode, there are delays in CAF Unit processing of Form 2848 power of attorney forms. There are still long delays with speaking with someone over the phone at the IRS to resolve issues. Additionally, the Taxpayer Advocate Service has high workloads that make it difficult to find assistance there.
The IRS does not seem to have received the memo with regard to those issues because clients are still receiving notices from the IRS about balances due with threats of levies or liens. Unfortunately, practitioners and taxpayers have trouble communicating with the IRS about those notices.
To be positive, the IRS reports they are back to normal processing time for receiving mail. There are no communication problems with IRS Counsel and Tax Court so several of my cases came to resolution. The IRS is also taking good steps with their new IRS University and new Chief Taxpayer Experience Officer Ken Corbin toward improving customer service.
Referenced it today’s episode:
https://taxrepllc.com/tax-rep-network-podcast-episode-91-irs-enforcement-in-2021-a-conversation-with-darren-guillot/
https://www.irs.gov/newsroom/irs-creates-new-chief-taxpayer-experience-officer-position-ken-corbin-to-lead-new-focus-to-improve-service-to-taxpayers
Episode 41: The Taxpayer First Act Revisited
Episode 40: Tax Notices and Other Issues
Episode 39: Collection Due Process
Episode 38: The LITC Grant Report
Episode 37: Kansas Practitioner Liaison Meeting
Episode 36: A Tribute to Nina Olson
Episode 35: Interview with Andrew Belter (Part 2 of 2)
Episode 34: An Interview with Andrew Belter (Part 1 of 2)
Episode 33: The National Taxpayer Advocate's Annual Report to Congress
Episode 32: The Government Shutdown and the IRS Brain Drain
Episode 31: The Government Shutdown’s Effect on Tax Court Deadlines
Episode 30: State Income Tax and Shutdown Updates
Episode 29: More Tax News During the Government Shutdown
Episode 28: The Government Shutdown and the Tax Season
Episode 27: The Government Shutdown and the IRS
Episode 26: End of Year Tax Thoughts
Episode 25: LITC Success Stories
Episode 24: LITC Conference Followup
Episode 23: Omeed Firouzi Interview
Episode 22: The Low Income Taxpayer Clinic Grantee Conference
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