How culture builds long-term franchisor success, with Donnie Carr of Christian Brothers Automotive

The automotive repair industry is one that we’ve not covered in as much detail as the likes of F&B or fitness as of late, but it’s an important services segment that is seeing some entrepreneurs turn their passion for cars into a long-term business. One such operator in this space is Christian Brothers Automotive, and our guest today is the franchisor’s president and CEO, Donnie Carr.

Donnie has been with the brand for upward of 15 years and has occupied many roles on his ascent to the top spot. This has allowed him to gain an intricate understanding of not only this industry but the minutiae of what makes Christian Brothers Automotive tick.  

Join us as we learn about Donnie’s entrepreneurial lessons, his perspective on the importance of culture and empathy, and why he believes that automotive care remains a valuable franchising segment – even when millions of commuters stopped using their cars. 

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This episode of the Global Franchise Podcast is brought to you by Neighborly, the leader in home services franchising. Neighborly is the world's largest home services franchisor with 29 brands and nearly 5,000 franchises collectively serving more than 10 million customers in nine countries; with opportunities focused on repairing, maintaining, and enhancing homes and businesses.

Visit https://franchise.neighborlybrands.com to learn more about the group’s franchise opportunities.