In the age of AI, one company has decided automation isn't quite right for their service. McDonalds, which famously replaced many of their drive through windows with AI ordering systems, is ending their AI program. While other fast food chains continue to use a version of this, what has McDonald's figured out? And more importantly, how can we apply this to our own brand? Let's talk meaningful connections and how they're key for both sales and growth in your business.
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