How to Optimize the Customer Journey for Repeatable Growth

2025-04-22

If you want your business to scale without burning out, optimizing your customer journey is essential. In this episode of More Than Just Task Management, Anna and Jores walk you through how to optimize the customer journey so every touchpoint (from first click to loyal client) feels intentional, aligned, and results-driven. You’ll learn: Why a messy customer journey is costing you sales and referrals The 3 critical stages you need to map and refine How to turn one-time buyers into lifelong a...

If you want your business to scale without burning out, optimizing your customer journey is essential.

In this episode of More Than Just Task Management, Anna and Jores walk you through how to optimize the customer journey so every touchpoint (from first click to loyal client) feels intentional, aligned, and results-driven.

You’ll learn:

Why a messy customer journey is costing you sales and referrals
The 3 critical stages you need to map and refine
How to turn one-time buyers into lifelong advocates
Simple ways to tighten your journey without complex systems

Whether you're service-based or product-driven, this episode gives you the clarity and structure to create a journey that works for your business and your customers.

🎯 Action Item: Audit your current customer journey and identify one point of friction you can improve this week.

Looking for more hands on help? Visit https://leficomp.com/

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