Take Control: Running Your Law Firm Without Letting it Run You

Episode Summary

In this episode of Chief Go with Kyle Harbaugh, Kyle is joined by business coach and EOS implementer, John Gross. Together, they discuss how law firms and other professional service businesses can take control of their operations instead of constantly putting out fires. John explains the Entrepreneurial Operating System (EOS) and how it helps businesses clarify vision, improve leadership, and execute priorities effectively. He also shares a real-life success story of a firm that transformed its structure using EOS—preparing them for both expected growth and unexpected challenges.

If you're a law firm owner or a professional services provider feeling overwhelmed by the day-to-day grind, this episode is packed with actionable strategies to help you streamline your business, build a strong leadership team, and create a sustainable future.

Timestamps

00:00 – Introduction to Chief Go with Kyle Harbaugh
00:04 – Meet Kyle Harbaugh: Helping professional services grow with AI decision-making tools
01:23 – Guest Introduction: John Gross & his expertise in team restructuring
02:16 – What is EOS? A breakdown of the Entrepreneurial Operating System
03:23 – The top 3 issues businesses face before implementing EOS
04:03 – A real-world EOS success story: How EOS helped a business survive a crisis
06:49 – Three powerful EOS tools every business owner should know
07:50 – The power of structured meetings: How EOS improves efficiency
09:24 – How to get started with EOS
10:55 – How long does it take to see results with EOS?
12:30 – The importance of failing fast and making decisions efficiently
13:03 – EOS’ Issue Solving Track: A framework for making faster, better decisions
15:14 – Shared leadership & how it frees business owners to focus on growth
15:22 – Overwhelmed? Here's the first step you should take
15:58 – How to contact John Gross

About the Show

Go with Kyle Harbaugh is a podcast dedicated to helping professional service providers, law firms, and businesses improve operations, grow strategically, and implement smarter systems. Hosted by Kyle Harbaugh, an expert in professional services growth, the show features insightful discussions with business leaders and industry experts.