Retail Innovation & Customer Experience w/Toshiba’s Fredrik Carlegren

2023-11-16

As holiday shopping ramps up, we spoke with Toshiba Global Commerce Solutions’ Fredrik Carlegren, who helped us break down an excellent white paper that lays out three obstacles facing retailers to improve the customer experience through technology. What does Fredrik think got us where we are today? How do we close the gap between intention and implementation? How do brick-and-mortar stores bring digital experiences in-house and turn a profit? What should VARs & ISVs do to help their retail customers keep up? It’s the episode that’s determined to get the hotte...

As holiday shopping ramps up, we spoke with Toshiba Global Commerce Solutions’ Fredrik Carlegren, who helped us break down an excellent white paper that lays out three obstacles facing retailers to improve the customer experience through technology. What does Fredrik think got us where we are today? How do we close the gap between intention and implementation? How do brick-and-mortar stores bring digital experiences in-house and turn a profit? What should VARs & ISVs do to help their retail customers keep up? It’s the episode that’s determined to get the hottest toy of the season before anyone else!

#VARValue - Tell us a little about how Toshiba embraces innovation and focuses on customer experience.

Webinar Recording - Get to Know Toshiba Point of Sale

TEConnecting with us:

Fredrik - Corporate vs. store expectations and AI innovations

Dean - "Poison pixels" to protect artwork from AI

John - Nerfball

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