Episode 121: Solving End-User Problems with Feedback

By actively listening to end-users and strategic partners, businesses can identify pain points, address gaps in their products or services, and implement solutions that enhance satisfaction and usability. Feedback also fosters a collaborative environment where both trust and loyalty increases, providing direct insights into experiences, challenges, needs and sets up all parties involved for better outcomes.

Dana Ryan, General Manager of Lenovo North America’s Infrastructure Solutions Group (ISG) shares insights into the value of feedback, partnerships and allies.

Highlights include:

Experience from a decade-long journey at Lenovo, highlighting their focus on innovation, AI capabilities, and sustainable solutions.

Importance of a customer-centric approach, commitment to fostering diversity, and its inclusion in the Bloomberg Gender Equality Index.

Emphasis on the importance of feedback, open solutions, and flexible financial options to meet client needs.

Reflected on her leadership philosophy, advocacy for women in tech, and exciting partnerships with F1 and FIFA that showcase Lenovo’s emphasis on speed and precision.

Follow Dana on LinkedIn and visit Lenovo.com to learn more about their continued impact in the partnership community.