Social Media Trolls: A Practical Guide for Dealing With Impossible People

2021-02-02

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Social Media Trolls What are social media trolls? They’re people who deliberately provoke others online. By saying inflammatory and offensive things. They live to make people upset and angry. Is it a Troll or an upset customer? In this podcast, I talk about... 5 Signs You’re Dealing With a Troll 1. They’ll try to make you angry2. They act entitled3. They exaggerate4. They make it personal5. They often can’t spell 9 Tips For Handling Trolls On Social Media 1. Establish a Policy2. Ignore Them3. Respond With facts4. Diffuse with Humor5. Bl...

Social Media Trolls

What are social media trolls? They’re people who deliberately provoke others online. By saying inflammatory and offensive things. They live to make people upset and angry.

Is it a Troll or an upset customer?

In this podcast, I talk about...

5 Signs You’re Dealing With a Troll

1. They’ll try to make you angry
2. They act entitled
3. They exaggerate
4. They make it personal
5. They often can’t spell

9 Tips For Handling Trolls On Social Media

1. Establish a Policy
2. Ignore Them
3. Respond With facts
4. Diffuse with Humor
5. Block or Ban Them
6. Correct Mistakes
7. Don’t Be Baited
8. Don’t Delete Their Posts
9. Build a Supportive, Friendly Community

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