How Might We Listen More

This week my guest is Colin Smith AKA ‘The Listener’ Colin has an innate ability to deeply listen. Colin has an inquisitive and open mind, and this allows him to share though provoking and grounded observations and alternatives.

 

Colin and I discuss the importance of listening, caring and the role it plays in building and developing deeper, more trusting and positive relationships.

 

• 00:32 When was the last time you felt really heard?
• 02:03 What is the difference between listening and hearing
• 03:54 Going beyond active listening
• 05:05 Can you be curious without caring?
• 08:53 seven out of 10 people work for a company that doesn’t care about them
• 11:02 The need to move to a transformational type of energised relationship
• 11:49 Having conflict in the way it was originally intended
• 13:15 Questions and dialogue
• 15:10 Strategic listening
• 18:17 Listening and psychological safety
• 21:29 Back to conflict and dealing with it positively
• 25:46 Some of the layers of trust
• 29:28 Mindset and listening
• 36:26 Colin shares his five tips to improve as a listener
• 45:41 Listening and the ripple effect
• 48:21 Scott sets a challenge to help increase listening in your team
• 49:53 As a coach is it more important to a good listener or a good questioner?

 

 

Colin’s Website : https://dexteritysolutions.co.uk

 

Scott’ Website : https://theinnovatecrowd.com

 

If you would like to be a guest on a ‘How Might We…?’ podcast please email me with your idea and we can have a chat. scott@theinnovatecrowd.com