What happens when an electronic contract manufacturer follows their customer’s instructions to the detriment of the product? Product failures, blame, drama, and a really big lawsuit.
Mike Konrad reviews the trials and tribulations of a contract manufacturer and their customer. Assembly residue-related failures (ECM) contributed to product failures, product recalls, and, ultimately, a multi-million-dollar lawsuit.
Misguided “best practice” techniques only made matters worse. This podcast will discuss what factors contributed to the “perfect storm” of product failures. Factors that go as far back to original product designs, printed circuit board fabrication, storage and handling, assembly, testing, and coating. While mistakes were made all along the way, product failures could have been avoided with a few simple process changes, adding mere pennies to the cost of each assembly while saving hundreds of thousands of dollars in litigation.
RM 82: Paul Salerno on Soldering Materials and Selection
PCB Chat 86: Wally Rhines on the ECAD Market Data
RM 80: Cheryl Tulkoff and Greg Caswell on DfX
RM 79: Arch Systems‘ Dave Trail about Industry 4.0
PCB Chat 85: Matt Dyson on Electrically Conductive Adhesives
C2C 11: Poligage Founder and CEO Christine Davies
RM 77: James Kovacevic on Maintenance Reliability Training
RM 76 - Meet the Press
RM 75: Matric Group‘s Patrick Stimpert on Lean Manufacturing
C2C 10: Zestron‘s Dr. Harald Wack
PCB Chat 84: Gowtham Ramachandran on the ‘Desktop Microfactory‘
C2C 9: Foresite Founder Terry Munson
RM 74: Worthington Assembly's Chris Denney on Contract Manufacturing
RM 73: Solder Paste Expert Tim Jensen of Indium
PCB Chat 83: Vincent Bedat of Volthub on OEM-EMS Data Sharing
C2C 8: STI Electronics' David Raby
RM 72: Thermal Profiling with ECD's Mark Waterman
PCB Chat 82: The RIT CEMA Capstone Project Team
PCB Chat 81: Terry Jernberg of EMA on Power Integrity
C2C 7: A Conversation with Industry Icon Bob Black
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