#65: How to Leverage the Informal Leader - with Harold Hall

If you've been The Boss for any length of time, you probably realize that there are some folks that work for you who have the ability to make you succeed or fail.  We call those Informal Leaders.  Our guest today, Harold Hall, tells us how to leverage them for success.  Harold is an old friend who has forgotten more about being a great Boss than I'll ever know.  He's going to share his life lessons from the University of Hard Knocks and from 60+ years as a leader.