What to Do When You Can’t Make Any Sales In Retail | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing

The other day, I was talking about those afternoon doldrums you can do, when it just feels like your feet are made out of lead. Well today, I'm going to talk about something kind of similar, which is those days when you feel you can't sell to anybody. You may have the best attitude, but for whatever reason, they're just not buying from you, and you have one, two, you have three, you have four, you have five... You have to suddenly realize, like, "Wow, there's a pattern here." So my tip for you today is, if you can't sell to several people in a row, and you know you should have, then go out and get out of the store.

You know, maybe you go for a walk down the mall, maybe you go outside, get some fresh air, but when shoppers won't bite, you have to look in the mirror at your energy level, and a companion to that is, when you're having a great day, that's the time you need to just really say, "Wow, what did I do? How does this feel? I have to memorize this feeling so I can call it up on those days when people aren't always buying from me," and the more often you can put that to use in your head and say, "But I know I can do this, and I'm not doing the basics that I always do," the more you'll turn around your retail sales. That's your tip for today. If you can't sell to everybody, get out of your store.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!