Mystery Surgery: Dennis’ Struggle with NHS Communication

Welcome to Free Association. In this episode, Dennis shares his concerns about a puzzling letter from the NHS regarding an outpatient appointment. With unclear instructions and assumptions of a surgery, Dennis navigates the challenges of medication management and communication gaps. Discover his unique approach to decision-making using a spirit board and the frustrations of preparing for a potential surgery without clear guidance. Join Dennis on his quest for clarity amidst the bureaucracy of healthcare.