Key Takeaways:
Balance Daily Operations with Big Investments – While running your business, don’t forget to invest in growth. Spending money wisely on new tools, products, or services can pay off in the future.
Think Differently to Win – Companies like Amazon and Apple took big risks that others didn’t. Sometimes investing in new ideas, even when others doubt them, can lead to big rewards.
Use Technology to Improve Service – In fields li...
Key Takeaways:
- Balance Daily Operations with Big Investments – While running your business, don’t forget to invest in growth. Spending money wisely on new tools, products, or services can pay off in the future.
- Think Differently to Win – Companies like Amazon and Apple took big risks that others didn’t. Sometimes investing in new ideas, even when others doubt them, can lead to big rewards.
- Use Technology to Improve Service – In fields like accounting, technology can make work faster and easier. This improves customer service and helps businesses run more smoothly.
- Plan for the Future – Companies like Meta and AT&T became leaders by thinking long-term. Building a vision and sticking with it can help you stand out from competitors.
- Know Your Customers’ Tech Skills – Some customers are comfortable with new technology, while others prefer traditional methods. Understanding this helps you provide better service to everyone.
Chapters:
Timestamp Summary
0:00 Balancing Business Operations and Strategic Investment
2:46 Investing in Technology and Productivity to Delight Customers
3:24 The Long-Term Advantage of Strategic Investment by Tech Giants
4:31 Investing in Technology for Enhanced Client Experience in CPA Industry
5:50 Embracing Technology in Financial Services for Better Client Experience
7:29 Meta’s Cable Investment for Long-Term Competitive Advantage
8:49 Reflecting on a Successful Year and Welcoming 2025
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Phillip Washington, Jr. is a registered investment adviser. Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and, unless otherwise stated, are not guaranteed. Be sure to first consult with a qualified financial adviser and/or tax professional before implementing any strategy discussed herein. Past performance is not indicative of future performance.
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