Episode 6 | Enhancing Client Conversations: Slow Down to Speed Up Outcomes with Phil M. Jones

High level Notes from the interview:

• Insights on how clearing debt and inheritance can impact future financial situations.
• Benefits of taking potential buyers on physical home tours for better understanding.
• The importance of proactive engagement to help buyers comprehend the market.
• Showing value in real estate services with a zero-pressure approach.
• Engaging leads early, regardless of immediate transaction intent, to build long-term relationships.
• Providing specific and meaningful support tailored to homeowners' current situations.
• Emphasizing genuine empathy and understanding in communication and personal development.
• Creating 'gray space' for open, safe, and trust-building conversations with clients.
• Trust and human guidance in major decisions like buying or selling a house.
• Understanding client context before offering new content or solutions ensures relevance and trust.

About Phil M. Jones:

Master of Influence and Persuasion – Author of Seven Best Selling Business Books, One Children’s Picture Book – Producer of “Most Listened To” Non-Fiction Audiobook of all time. 

Phil M. Jones thinks and acts differently. His precise insights around communication, added to a proven personal pedigree of peak performance and a richness of real-world experience mean that Phil is the kind of thought leader whose counsel is sought by other thought leaders.

He believes with passion that the answer to increased success, in every area of life, is to ask better questions, focus on QUALITY of conversation as well as quantity and that quite often, the difference between you, and all the others, is knowing exactly what to say, when to say it, and how to make more of your conversations count.

Phil recently joined a long list of global leaders who serve in residence at High Point University’s Access to Innovators Program. The program at HPU connects students with industry leaders for networking and mentorship opportunities. He joins Apple Co-Founder Steve Wozniak, Netflix Co-Founder Marc Randolph and many others.

After several years as one of the youngest sales leaders in the United Kingdom, Phil created his training and consulting business in 2008. To date, more than 800 different industries, across 59 countries and 5 continents have benefitted from his input. He is trusted by aspiring leaders in health care, real estate, automotive, financial and more industries. He is also the founder of 5 multimillion-dollar companies.

Connect with Phil on his Instagram account: @philmjonesuk or visit his website at: philmjones.com.