#308 Crisis Communication with Jennifer Crawford
More than a Few Words

#308 Crisis Communication with Jennifer Crawford

2018-03-09
In today's episode, Lorraine and Jennifer from Social Media Rescue talk about what to do on social media when things go wrong.   Mistakes are inevitable. Things will go wrong.  Don't wait until the moment a crisis arises - plan a method to address unhappy customers for any mishap, be it big or small. Learn more about what Jennifer did when one of her clients was having a terrible, very bad day.    We first met Jennifer on that very bad day as we interacted with her on twitter as she managed crisi...
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